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Today’s guest is my good friend, Kat Jarman! In this episode we are going to be talking about how to provide top-notch, world class customer service for your members in your membership website!

Kat is an amazing entrepreneur and she is an expert at building customer service teams for membership websites!

Today you’ll learn:

• How to get amazing systems in place so you can serve your members and keep them paying longer!
• How to build amazing customer service teams!

Show Notes

 Why is community important? (8:00)

 Kat Jarman has ran an online business management agency for around 3 years. She does high-level operations and has noticed that people with memberships tend to have the best results and biggest transformations.

 Why? If you ask Kat, it all boils down to the community aspect (you don’t get that with other business models)! The goals are typically not on getting Ferrari but being able to...